☰ HOMESOLUTIONSData Capture & ValidationApplication & Claims ProcessingMailroom OperationsInbound Communication & Customer SupportSurvey & Research Data ProcessingPersonnel Security SupportRemittance & Revenue ProcessingDocument & Records ManagementProgram & Administrative SupportHOW WE WORKOUR IMPACTWHO WE ARECONTRACTSNEWS & RESOURCESCAREERS GET STARTED Say goodbye to backlogs.Say hello to operationsthat move. TDEC helps organizations manage high-volume, accuracy-critical work with speed and […]

Say goodbye to backlogs.
Say hello to operations
that move.

TDEC helps organizations manage high-volume, accuracy-critical work with speed and efficiency, security, embedded quality control, and scalable support.

Who We Serve

Built for results. Trusted across sectors.

Different missions. Different compliance demands. One consistent standard of quality, security, and performance.

Federal

Mission-critical programs that require compliance, auditability, and secure, decision-ready data.

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State & Local

High-volume public-facing programs that demand accuracy, accountability, and timely service delivery.

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Commercial & Nonprofit

Data-driven organizations that need reliable processing, flexible capacity, and measurable results.

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What We Do

Operational support designed to absorb volume and reduce risk

From document processing to citizen services, we take on the labor-intensive work that slows teams down — without sacrificing visibility, quality, or control.

Document & Data Processing

High-volume data capture, validation, document scanning, indexing, and structured processing that turns raw inputs into clean, usable, decision-ready data.

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Customer & Case Support

Customer support and case management delivered with disciplined processes, clear documentation, and performance metrics that keep programs responsive.

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Program & Operational Support

Scalable teams that supplement your workforce, reduce backlogs, and support deadline-driven initiatives with predictable turnaround times.

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How We Work

What is Outsourcing?

Outsourcing is a practical way to move repetitive, high-volume operational work to a trusted partner — without giving up control, compliance, or visibility. When done right, it increases capacity, reduces bottlenecks, and strengthens performance.

When it helps

When it helps

When workloads spike, timelines tighten, or accuracy requirements exceed internal bandwidth.

Maintain control

Maintain control

Defined workflows, embedded quality assurance, measurable service levels, and transparent reporting keep you in the loop.

Drive security

Drive security

SOC 2-compliant environments, layered verification processes, and a 70-year record with zero data breaches demonstrate our commitment to security.

OUR PROCESS

TDEC for You

Understand the Work

Understand the Work

We assess your workflow, volumes, compliance requirements, and service expectations.

Define Scope and Process

Define Scope & Process

Together, we establish staffing models, quality controls, reporting standards, and performance metrics.

Deliver and Optimize

Deliver & Optimize

We execute with embedded QA and a focus on continuous improvement – ensuring accuracy, predictability, and accountability.

Why TDEC

Scale your operations without increasing your risk

Choosing TDEC means gaining a partner who helps your operations run faster, smoother, and more securely. Quality and control aren’t added later — they’re built into how we work.

99%+ Accuracy at Scale

Layered quality control aligned with ANSI, ISO, and PMI standards.

Security-First Operations

SOC 2 compliant environments and compliance-driven processes.

Nationwide Facilities

Geographic flexibility that supports faster turnaround and continuity.

70 Years of Performance

A long-standing track record of delivering on time and on budget.

Proof & Credibility

Where operational discipline meets measurable results

Measured performance. Long-term partnerships. Proven outcomes.

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“TDEC delivered secure, high-volume processing with predictable turnaround times, allowing our team to focus on mission-critical priorities.”

“The level of accuracy and consistency TDEC brings to our document processing has transformed our ability to meet compliance deadlines with confidence.”

“Partnering with TDEC gave us the scalable workforce we needed without compromising on quality, security, or accountability.”

“TDEC’s embedded quality controls and transparent reporting gave us full visibility into operations we previously struggled to manage internally.”

Ready to move critical
work forward?

Let’s talk about your volumes, timelines, compliance requirements, and performance goals.

Frequently Asked Questions

What is business process outsourcing (BPO)?
Business process outsourcing (BPO) is when an organization partners with a specialized provider to manage high-volume, operational workflows such as data capture, document processing, call center support, application processing, and mailroom operations. Instead of hiring internally or building new infrastructure, outsourcing allows you to scale capacity quickly while maintaining quality control, security, and performance oversight.
What services does TDEC provide?
TDEC provides secure business process outsourcing services, including data capture and validation, document scanning and indexing, application and claims processing, mailroom and intake operations, call center and citizen support, records digitization, revenue processing, and program administrative support.
How secure is outsourced data processing with TDEC?
Security is built into our daily operations. TDEC operates with SOC 2 compliance, TruSight validation, NARA-compliant, CMMC-certification, with layered quality control, secure facilities, controlled data access, and documented workflows. For nearly 70 years, we have maintained a zero-data-breach record.
What accuracy rates can I expect from TDEC's data processing services?
TDEC consistently delivers 99%+ accuracy across high-volume operations. Our quality control framework aligns with recognized standards and includes layered verification, structured review processes, and measurable performance tracking.
When does outsourcing make sense for operational work?
Outsourcing makes sense when workloads spike, backlogs grow, deadlines tighten, or compliance requirements increase. It is especially effective for repetitive, high-volume, or accuracy-critical tasks that strain internal teams.
Can outsourcing help reduce backlogs and improve turnaround times?
Yes. TDEC provides scalable workforce models designed to address seasonal surges, special initiatives, and compliance-driven deadlines. By adding structured processes and embedded quality assurance, we help organizations clear backlogs and maintain predictable turnaround times.
Who does TDEC support?
TDEC supports federal agencies, state and local governments, nonprofits, and commercial organizations. We specialize in regulated, compliance-driven environments where accuracy, auditability, and secure handling of data are critical.
How does TDEC maintain control and visibility over outsourced work?
We establish defined workflows, service-level agreements (SLAs), performance metrics, and structured reporting at the start of every engagement. Embedded quality assurance and continuous monitoring ensure transparency, accountability, and consistent outcomes.
Is TDEC a government-certified small business?
Yes. TDEC is an SBA-certified HUBZone small business supporting federal, state, and local agencies through compliant, secure operational services.

Certifications

GSA Contract Holder

HUBZone

SOC 2 Compliant

TruSight Validated

NARA Compliant

CMMC Certified

Contact Us

Phone: 301-718-0703

Email: info@tdec.com

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